IT Support Intern 

Location – Thiruvananthapuram 

Skills: 

• Possess a basic understanding of Linux and Windows operating systems. 
• Demonstrate a keen interest in IT infrastructure, cybersecurity, and cloud technologies. 

Responsibilities: 

• Provide technical assistance to end-users for hardware, software, and network-related issues. 
• Assist in the installation, configuration, and maintenance of systems, applications, and peripherals. 
• Manage user accounts, access permissions, and device enrolments. 
• Coordinate with the L2 team and vendors for issue escalation and resolution. 
• Support onboarding activities to ensure a smooth IT setup for new employees. 
• Maintain accurate documentation of incidents, resolutions, and system configurations. 

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